Track Your Order
To track your order, you can visit here or directly at the courier's website:
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For customers who select FREE Shipping option, there is no tracking number.
In order to facilitate the entire shipping and to ensure that you will receive the item in time, please provide us with your full address, including city, state, and region if applicable.
AFTER YOU'VE PURCHASED
When Will My Order Be Processed?
We want to make sure you get your items as quickly as possible. When ordering please make sure you select the correct model and color because we cannot modify your orders. Modifications or cancellations cannot be made once the order is in the system.
Orders will be processed within 24 hours of ordering and be shipped the next day after the processing day.
All orders are handled and shipped out from our warehouse in China. Please allow extra time for your order to be processed during holidays and sale seasons.
Once your purchase is shipped, you will be sent a shipping confirmation via email so you can track the status of your shipment. Shipping costs depend on the weight of the package and the place of delivery. The customer is responsible for customs duties and taxes on all international orders.
As the recipient, if the order is marked as returning to the sender or because the recipient cannot follow up or fails to reach the courier to submit the necessary request or notice, we are unable to process any refund or replacement for free, you may need to go down again Order.
Your local customs office may require additional documentation and time to clean up your package, which may delay the expected delivery time.
Your order may be sent to you by your local post office or local courier company. Depending on your region, most orders will be provided by your local postal service, so the package will be received via your regular mail. If you are not at home when you ship, the postal service may tell you by phone how and where you can collect the delivery service.
If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we’re fast!). Once our warehouse has processed your order, we will be unable to make any changes.
Please note that any orders that have already been packed or shipped cannot be cancelled.
Will I Be Charged With Customs And Taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Due to the high volume of orders we are receiving, your shipment may take longer than usual. Rest assured, we are working hard to get everything out ASAP. We know it may be frustrating to wait longer than expected for your order, but the one thing we don’t want to do is sacrifice the quality of our products. Thanks for understanding.